Definitions

Service Intiative Features Benefits
On-Site Interview & Induction
  • Held on client premises
  • Exactly mirrors your own interview, induction and testing processes
  • Temporary employee fully informed about job and expectations
  • Smoothes the temporary worker’s entry into your workplace
  • Peace of mind, knowing temporary worker has been tested/inducted to the same criteria as your own staff
  • Saves your own staff non-productive training time
Appropriate Testing
  • From pre-contract meetings, Account Manager will already know which tests are required for which work area
  • Tests will cover all required topics
  • Test results held on file for you to see at any time
  • Ensures the temporary worker can do the job to your satisfaction from Day One of assignment
  • Tests will highlight any weak areas, which can then be addressed by further training if required
  • Tests provide benchmark for you to measure that we are doing what we say we will do
Commando’s / Breakfast Club
  • Pre-trained temporary workers who can replace our employees or your own permanent staff at short notice eg sickness
  • Productivity levels are maintained therefore no money lost through absence
  • Reduces time and stress for your team leaders
Working Morning
  • Account Manager does the job for a morning in order to understand the requirements
  • Good understanding of the job requirements and better placing of staff
Performance Development Plan
  • Planned training scheme
  • Caters for individual needs
  • Increased commitment from the individual and planned career and training path
Specific Advertising
  • Targeted Advertising in local media
  • Attracts the candidates that are interested in a specific job
  • More cost effective
Uniformed Staff / ID Badges
  • Provision of uniform and ID badges as required
  • Enables the temporary workers to feel part of the team
Exit Interviews
  • Targeted at temporary workers leaving the contract.
  • Saves you time and may identify a trend
Worker Appraisal
  • A bespoke appraisal system created to mirror your own appraisal procedures
  • Appraisals run on or off site to your requirements
  • Appraisal covers all key aspects of the job
  • Input required from your own staff
  • Can be extended to include all your own permanent staff
  • You have full input into the process but save the time, money and effort needed for each individual appraisal
  • Like-for-like performance measurement against your own permanent staff
  • Provides a forum for constructive feedback to the temporary worker, which in turn improves welfare
  • Ensures a continued high standard of work
  • Allowing Taskforce to run your entire appraisal system will result in further time and cost savings
100% Immigration Compliance
  • Dedicated Head Office team, liaising closely with UK Immigration Service
  • All Taskforce staff have easy access to a flow-chart detailing which immigration documents need to be inspected
  • All prospective workers are checked for immigration compliance
  • All required immigration documents scanned and emailed to Head Office Compliance department.
  • Ensures all temporary staff supplied are eligible to work in the UK
  • Protects client from legal action
  • Peace of mind for temporary workers
Clip Run
  • Account Manager personally delivers payroll slips to each temporary worker on-site every Friday
  • Uses this opportunity to update the temp with any relevant agency or Somerfield news
  • Improved communication with temporary workers
  • Potential problems and issues identified and solved at early stage
Clip Run
  • Account Manager personally delivers payroll slips to each temporary worker on-site every Friday
  • Uses this opportunity to update the temp with any relevant agency or Somerfield news
  • Improved communication with temporary workers
  • Potential problems and issues identified and solved at early stage
Site Tour
  • Takes place before the temporary employee starts work
  • Run by Account Manager or your own staff, whichever you prefer
  • Familiarises the temporary employee with the working environment
  • Prompts temporary employee to ask questions, and can receive immediate answer
Return to Work Interview
  • Targeted at temporary workers returning to work after an extended absence eg sickness
  • Act as a deterrent for unnecessary absence, thereby reducing staff absence
  • Reduces staff attrition rates
125% Starter Insurance
  • 25% extra temporary workers taken on to cover the number required to start
  • No failure of start
Bench Marking
  • Taskforce tests your own employees across key areas
  • Results available for your own use
  • Results kept on file by Taskforce and updated as required
  • Sets minimum standard for each job role
  • Taskforce has clearer idea of requirements needed for each job
  • Same test can be used on each potential temporary employee in advance to ensure he/she meets the minimum job standard
Performance Issue Report
  • Performance coaching session on a one to one basis
  • Provides an audit trail of a temporary worker’s discussion with the Account Manager
  • May be used as evidence in the case of a dismissal
  • Temporary workers feel part of a team
  • Reduced turnover of staff
Regular Surgeries / Communication Meetings
  • Regular individual monthly meetings with temporary workers to discuss any problems or issues (both at work or personal)
  • Periodic Communication Meetings to discuss Company and Client issues
  • Ability to deal with issues quickly before they become major problems
  • Temporary workers feel part of a team
  • Temporary workers feel part of a team
  • Reduced staff turnover
Mini CVs
  • Personal details including details of last job
  • Periodic Communication Meetings to discuss Company and Client issues
  • Skills matching before the temporary worker starts
  • Improved resource planning
DVD Induction
  • Produced by Taskforce working in partnership with the Client
  • Paid for by Taskforce
  • Can be used as ’stand alone’ induction tool or in conjunction with any of the induction initiatives above
  • Uses powerful visual images to show the temporary employee what to expect in the workplace
  • Visual images are proven to have a greater impact than written induction documents
  • Reduces risk of mis-understanding as Account Manager can answer any questions immediately the DVD has ended
Skills Matrix
  • All job tasks itemized
  • All personnel included on Matrix and mapped according to their ability in each task
  • Forms historical database for assignment reference point
  • Promotes successful job matching
  • Maximises efficiency and returning temporary workers
  • Identifies gaps and highlights need for training
  • Can be used to identify immediately where a former temporary employee can slot in without any costly learning curve
Supervisor Training
  • Aimed at your supervisors/team leaders who are responsible for the daily management of temporary workers
  • Provides specialist training designed to improve knowledge of managing temporary workers eg covers issues such as how to check and complete Taskforce timesheets, Health & Safety responsibilities
  • Improves your staff management/supervisory skills
  • Better management reduces temporary worker complaints and therefore reduces staff turnover
  • Eliminates timesheet/invoice queries
Performance Report
  • Appraisal undertaken after first week, then quarterly or in line with Company
  • Reduced costs to client
  • Reduced turnover of staff
  • Reduced absence and poor timekeeping
  • Dedicated temporary workers and higher productivity
Single Invoice to Stakeholder
  • Timesheets and invoices consolidated to produce one monthly invoice
  • Reduces/eliminates errors and duplications
  • Easy to read, saves you time

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