| Service Intiative |
Features |
Benefits |
| On-Site Interview & Induction |
- Held on client premises
- Exactly mirrors your own interview, induction and testing processes
- Temporary employee fully informed about job and expectations
|
- Smoothes the temporary worker’s entry into your workplace
- Peace of mind, knowing temporary worker has been tested/inducted to the same criteria as your own staff
- Saves your own staff non-productive training time
|
| Appropriate Testing |
- From pre-contract meetings, Account Manager will already know which tests are required for which work area
- Tests will cover all required topics
- Test results held on file for you to see at any time
|
- Ensures the temporary worker can do the job to your satisfaction from Day One of assignment
- Tests will highlight any weak areas, which can then be addressed by further training if required
- Tests provide benchmark for you to measure that we are doing what we say we will do
|
| Commando’s / Breakfast Club |
- Pre-trained temporary workers who can replace our employees or your own permanent staff at short notice eg sickness
|
- Productivity levels are maintained therefore no money lost through absence
- Reduces time and stress for your team leaders
|
| Working Morning |
- Account Manager does the job for a morning in order to understand the requirements
|
- Good understanding of the job requirements and better placing of staff
|
| Performance Development Plan |
- Planned training scheme
- Caters for individual needs
|
- Increased commitment from the individual and planned career and training path
|
| Specific Advertising |
- Targeted Advertising in local media
|
- Attracts the candidates that are interested in a specific job
- More cost effective
|
| Uniformed Staff / ID Badges |
- Provision of uniform and ID badges as required
|
- Enables the temporary workers to feel part of the team
|
| Exit Interviews |
- Targeted at temporary workers leaving the contract.
|
- Saves you time and may identify a trend
|
| Worker Appraisal |
- A bespoke appraisal system created to mirror your own appraisal procedures
- Appraisals run on or off site to your requirements
- Appraisal covers all key aspects of the job
- Input required from your own staff
- Can be extended to include all your own permanent staff
|
- You have full input into the process but save the time, money and effort needed for each individual appraisal
- Like-for-like performance measurement against your own permanent staff
- Provides a forum for constructive feedback to the temporary worker, which in turn improves welfare
- Ensures a continued high standard of work
- Allowing Taskforce to run your entire appraisal system will result in further time and cost savings
|
| 100% Immigration Compliance |
- Dedicated Head Office team, liaising closely with UK Immigration Service
- All Taskforce staff have easy access to a flow-chart detailing which immigration documents need to be inspected
- All prospective workers are checked for immigration compliance
- All required immigration documents scanned and emailed to Head Office Compliance department.
|
- Ensures all temporary staff supplied are eligible to work in the UK
- Protects client from legal action
- Peace of mind for temporary workers
|
| Clip Run |
- Account Manager personally delivers payroll slips to each temporary worker on-site every Friday
- Uses this opportunity to update the temp with any relevant agency or Somerfield news
|
- Improved communication with temporary workers
- Potential problems and issues identified and solved at early stage
|
| Site Tour |
- Takes place before the temporary employee starts work
- Run by Account Manager or your own staff, whichever you prefer
|
- Familiarises the temporary employee with the working environment
- Prompts temporary employee to ask questions, and can receive immediate answer
|
| Return to Work Interview |
- Targeted at temporary workers returning to work after an extended absence eg sickness
|
- Act as a deterrent for unnecessary absence, thereby reducing staff absence
- Reduces staff attrition rates
|
| 125% Starter Insurance |
- 25% extra temporary workers taken on to cover the number required to start
|
|
| Bench Marking |
- Taskforce tests your own employees across key areas
- Results available for your own use
- Results kept on file by Taskforce and updated as required
|
- Sets minimum standard for each job role
- Taskforce has clearer idea of requirements needed for each job
- Same test can be used on each potential temporary employee in advance to ensure he/she meets the minimum job standard
|
| Regular Surgeries / Communication Meetings |
- Regular individual monthly meetings with temporary workers to discuss any problems or issues (both at work or personal)
- Periodic Communication Meetings to discuss Company and Client issues
|
- Ability to deal with issues quickly before they become major problems
- Temporary workers feel part of a team
- Temporary workers feel part of a team
- Reduced staff turnover
|
| Mini CVs |
- Personal details including details of last job
- Periodic Communication Meetings to discuss Company and Client issues
|
- Skills matching before the temporary worker starts
- Improved resource planning
|
| DVD Induction |
- Produced by Taskforce working in partnership with the Client
- Paid for by Taskforce
- Can be used as ’stand alone’ induction tool or in conjunction with any of the induction initiatives above
|
- Uses powerful visual images to show the temporary employee what to expect in the workplace
- Visual images are proven to have a greater impact than written induction documents
- Reduces risk of mis-understanding as Account Manager can answer any questions immediately the DVD has ended
|
| Skills Matrix |
- All job tasks itemized
- All personnel included on Matrix and mapped according to their ability in each task
- Forms historical database for assignment reference point
|
- Promotes successful job matching
- Maximises efficiency and returning temporary workers
- Identifies gaps and highlights need for training
- Can be used to identify immediately where a former temporary employee can slot in without any costly learning curve
|
| Supervisor Training |
- Aimed at your supervisors/team leaders who are responsible for the daily management of temporary workers
- Provides specialist training designed to improve knowledge of managing temporary workers eg covers issues such as how to check and complete Taskforce timesheets, Health & Safety responsibilities
|
- Improves your staff management/supervisory skills
- Better management reduces temporary worker complaints and therefore reduces staff turnover
- Eliminates timesheet/invoice queries
|
| Performance Report |
- Appraisal undertaken after first week, then quarterly or in line with Company
- Reduced costs to client
|
- Reduced turnover of staff
- Reduced absence and poor timekeeping
- Dedicated temporary workers and higher productivity
|
| Single Invoice to Stakeholder |
- Timesheets and invoices consolidated to produce one monthly invoice
|
- Reduces/eliminates errors and duplications
- Easy to read, saves you time
|